Returns & Exchanges
At The Azorta, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit or style isn't perfect, you can exchange or return it with absolute ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship the Item
Print your prepaid shipping label provided by the portal and drop off the package at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing